Downloadable Courses Help

Frequently asked questions about downloading the downloadable courses.

Devices

Specific directions for your device: iPhones and iPads, Android mobiles and tablets, and Kindle Fire.

How to Download

Step by step directions for how to download the videos.

Account Settings

Directions to update your login information and how to log in again.


Directions for iOS, Android, and Kindle

For iOS

iOS doesn't allow direct downloads but there are a couple of ways around this:

1. Download to a computer and sync to your phone via USB connect or wireless transfer - depending on your device.

2. Use a third party app that allows downloads. “Documents” is a really good one as it allows you to download pretty much anything.

 

For Android

Videos can be downloaded directly to your mobile or tablet device.

Kindle Fire

Download to a computer then transfer the content via USB. See this Kindle help page for more on that process.


How to Download to Your Device

  1. Open the Course in your library. 
  2. From the Course page, click on a video to open the page for that video. 
  3. You will see a download link along the side or bottom of your screen.
  4. Click on the download link to begin the download of the video. 
  5. Repeat this process for each video.
  6. If you are unable to download the videos, please see the “Directions for iOS, Android, and Kindle” question.

Account Settings

  • Change your login email and/or password under Settings by clicking on your avatar image in the right upper corner of the page. You can also adjust how you want to be notified about things related to your course product account here.
  • Bookmark your Library Login page to return anytime to access your library and videos. Videos can be downloaded again as needed.

Still have questions?

Feel free to reach out and send us a message at Support and we’ll be happy to help!

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